Support

We're a small team — a real human reads every message.

Fastest: email us

[email protected] — account issues, deposits, refunds, bugs.

Safety incidents: use the in-app Safety kit (Espresso) or write to [email protected]. For anything urgent and physical, call your local emergency number first.

Common questions

Where's my deposit? The ₴100 seat deposit becomes venue credit the moment you check in. No-shows forfeit it.

Cancel a table? Open the event → "Can't make it". Cancelling late repeatedly lowers your trust standing.

Delete my account? In the app: Settings → Account → Delete. No app access? Use the web deletion page.